Nonexistent Support
If youre looking for accurate and quick notification of homes on the market, dont use this app. The notification for saved searches on the app are days behind the emails for the desktop version, which are also quite late. I also receive nearly daily notifications for listings that have not changed. Results of saved searches are often erroneous – theyre supposed be in order of last changed, but often they are not; sometimes rentals appear in my saved search results for sales.
Customer service is nonexistent. I have used the app to report errors and ask questions with no response after months.
The app does a good job finding homes that are for sale nearby if Zillow knows they are for sale, and values of homes.*
The assessments showing on Zillow in my area (Richmond VA) are two years behind – I reported it to Zillow a few times in the last year but havent seen a response on the issue.
The calculators in this app are also pretty good, but bottom line – it would be great if Zillow addressed some of the issues so it could be more trustworthy and useful.
*The Zestimates are different than Trulias estimates – usually by quite a bit. Its good to have a lot of sources including the realtors CMA to get to a homes value. I dont trust only the Zestimate.
julesagogo about
Zillow Real Estate & Rentals, v10.1.1.10